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Shipping

Shipping Policy

Tutti gli ordini vengono elaborati entro 5-6 giorni lavorativi (esclusi i fine settimana e i giorni festivi) dal ricevimento dell’email di conferma dell’ordine. Quando spediremo l’ordine, riceverai un’apposita notifica.

Per spedizioni extra UE scrivi a: elisacarovilla@gmail.com

Per ulteriori informazioni scrivi a :elisacarovilla@gmail.com

Possibilità di ritro a mano esclusivamente su Milano.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at elisacarovilla@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at elisacarovilla@gmail.com.

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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